Privacy Policy

Last updated: 15th January 2026

Introduction

Velqora AS ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velqora.world or engage with our services. This policy applies to all personal data processing activities carried out by Velqora in connection with our real estate finance consultancy services.

Data Controller Information

Velqora AS is the data controller for the personal information processed under this Privacy Policy. Our contact details are:

Data Collection

We collect personal data we collect from you in several ways when you use our services or visit our website. The data we collect includes:

  • Contact Information: Name, email address, phone number, postal address
  • Professional Information: Company name, job title, business requirements
  • Communication Data: Records of correspondence, meeting notes, consultation details
  • Technical Data: IP address, browser type, device information, website usage data
  • Service Data: Information related to real estate transactions, financial documentation, legal requirements

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. How we use your information depends on the services you use and your relationship with us:

  • Service Provision: To provide real estate finance consultancy services, legal advice, and transaction support
  • Communication: To respond to enquiries, provide updates, and maintain professional correspondence
  • Legal Compliance: To comply with legal obligations, regulatory requirements, and professional standards
  • Business Operations: To manage our business, maintain records, and improve our services
  • Marketing: To send relevant information about our services (with your consent where required)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contractual Necessity: To perform our contractual obligations and provide requested services
  • Legitimate Interests: For business operations, service improvement, and professional communication
  • Legal Compliance: To meet legal and regulatory requirements
  • Consent: For marketing communications and optional data processing activities

Data Sharing and Disclosure

We may share your personal information in the following circumstances:

  • Service Providers: Third-party vendors who assist in service delivery (under strict confidentiality agreements)
  • Legal Requirements: When required by law, regulation, or legal process
  • Professional Partners: Other professionals involved in your transaction (with your consent)
  • Business Transfers: In connection with mergers, acquisitions, or business transfers

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and maintain professional records. Generally, we retain client data for seven years after the completion of services, unless longer retention is required by law or professional regulations. Marketing consent data is retained until you withdraw consent or we determine it is no longer valid.

Your Rights

Under GDPR and Danish data protection law, you have the following rights regarding your personal data:

  • Access: Right to request copies of your personal data
  • Rectification: Right to correct inaccurate or incomplete information
  • Erasure: Right to request deletion of your data (subject to legal obligations)
  • Restriction: Right to limit how we process your data
  • Portability: Right to receive your data in a structured format
  • Objection: Right to object to processing based on legitimate interests
  • Withdraw Consent: Right to withdraw consent for consent-based processing

International Data Transfers

We primarily process data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data transmission, regular security assessments, and staff training on data protection principles.

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with applicable law. Contact details: www.datatilsynet.dk